Privacy Policy
How True Oasis Pond & Pool Care collects, uses and protects your information.
Last updated: October 7, 2026
Who we are
True Oasis Pond & Pool Care LLC ("True Oasis", "we", "us") is a family-owned pond and pool service company based in Roseville, California. You can reach us at info.trueoasis@gmail.com or (279) 263-3343.
Information we collect
- Information you give us. When you request an estimate, call, text or email us, we collect your name, phone number, email address, service address or city, and the details you share about your pool or pond.
- Service records. Once you are a customer we keep records of visits, water readings, work performed and billing.
- Website data. Our website may collect standard technical information such as browser type, pages visited and referring site through server logs or analytics tools.
How we use it
We use your information to respond to your request, provide and schedule service, send invoices and service notes, improve our website and services, and communicate with you about your account. We do not sell your personal information.
How our estimate form works
Our online estimate form is delivered to our business email through a third-party form service (FormSubmit). Information you enter is transmitted to that service solely to deliver your message to us and is subject to its privacy practices as well as ours.
Sharing
We share information only with service providers who help us run the business (for example, email, invoicing or scheduling tools), when required by law, or with your consent. We do not share your information with advertisers.
Text messages and calls
If you provide your phone number, we may call or text you about your estimate or service. Reply STOP to any text to opt out of text messages.
Your choices
You can ask us to update or delete your information at any time by emailing info.trueoasis@gmail.com. California residents have additional rights under the CCPA, including the right to know what personal information we hold and to request its deletion.
Cookies
Our site uses only the cookies necessary to function and, if enabled, basic analytics. You can block cookies in your browser without affecting your ability to contact us.
Changes
We may update this policy from time to time. The date at the top shows the latest revision.
We take care of your oasis, so you can enjoy it.
Tell us a little about your pool or pond and we'll get back to you with a quote, usually the same day. Or just call or text Andre directly.
(279) 263-3343Email: info.trueoasis@gmail.com
Mon–Sat · Roseville & Antelope, CA